I must say sorry I think... We have had so many spammers here of late with similar posts (eg. Hi I'm new here hope I posted in the right place blah blah blah ) that I have become overly jumpy and took you for another one. I did not expect to see a reply to the comment, we also had a char within game with the same name you have used here, who quit some time back.
Ok the reason you can not make a new char is that you will have quit the game out of a safe room, this means you are in effect COMMA with in game and will remain so until either you remember the login or there is a game reboot which will clear all such chars... good news there we are expecting one for new content within the next 7 days.
If you could remember where you were in the game or at least a partial name I could ask an Immortal to see if they can do anything in game, I can not I am only admin on here not in game.
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